W6009 Taylor Lane, Tomahawk, Wisconsin 54487, United States
In addition to your own quaint space, you have access to your own private server and expedited food and drink preparation.
We ask that your party arrive 10-15 minutes prior to your reservation time.
You will be escorted to the igloo by your private server at the start of your reservation time. At that time, you will be given dinner menus and have your drink order taken.
Your dinner orders will be taken in the first 30 minutes of your reservation and held in the kitchen until you’re ready to dine. Depending on your party size, we ask that your order is expedited no less than 1 hour before the end of your reservation. We want you to have time to eat and relax without feeling rushed! Dinner orders can always be expedited before that if you would prefer to eat first and enjoy the rest of your stay relaxing, having dessert or enjoying after dinner cocktails.
15 minutes before the end of your reservation, your server will bring your check, which will give you time to settle your bill, finish drinks, etc.
If you have any other inquires, please feel free to call the restaurant during business hours to speak to a member of staff who can assist you.
The igloo may be reserved for dining - only by calling the restaurant Thursday through Saturday between 4:00 and 9:00 pm, or Sunday morning between 8:00 am and 1:00 pm.
Emails, direct messages, texts or messages left on the answering machine will not be answered.
Thursday, Friday and Saturday Nights
- 5:00 pm
- 7:00 pm
(Please see below regarding Breakfast and New Year's Eve reservations, as they vary slightly.)
A deposit is required at the time of making the reservation. Reservations will not be secured without a deposit. Deposits can be made over the phone with a credit card at the time of booking, or in person during business hours.
Deposit amount varies by group size and will be taken off the final bill/refunded at the end of your stay.
If you are unable to reach your minimum deposit amount, you may purchase a bottle of wine or desserts to carry out, should you not want to forfeit the difference. Again, your deposit amount will be deducted/refunded from your final bill at the end of your stay.
1-2 people - $100
3-4 people - $200
5-6 people - $300
7-8 people - $400
An automatic gratuity of 20% will be added to your final bill before deducting your deposit.
You are always more than welcome to tip your server more if you’d like to show gratitude for your excellent service!
**UPDATED CANCELATION INFORMATION**
EFFECTIVE AS OF MARCH 1, 2024, REFUNDS WILL *ONLY* BE ISSUED ON A SILVER BIRCH GIFT CARD
If in the unfortunate event you should need to cancel your reservation, refunds will be issued based on the proximity of your cancelation to your reservation date and time.
Messages left on the answering machine informing us of your cancelation will be accepted, as we are not open 24 hours a day.
48 hours prior – Full refund of deposit
24 hours prior – 50% refund of deposit
8 hours prior – 25% refund of deposit
2 hours prior or No-Show – No refund of deposit
We ARE in the Northwoods! If there is inclement weather, or it is simply too cold to dine comfortably, your entire deposit will be refunded.
Natural wear and tear on the igloo will occur. However, should any unacceptable damage be made to the igloo during your stay, you will be charged for repairs, or in the worst case scenario, replacement of the igloo.
If a reservation is not available on the date or time of your preference, you may choose to be added to a waitlist in the event there is a cancelation. We will call you if a spot opens up!
You can also reserve the igloo for our Sunday breakfast! There are two, 1.5 hour slots available on Sunday mornings (9:00 and 11:00 am).
See below for information regarding Sunday breakfast on New Year's Eve.
Due to the high volume of requests, New Year's Eve reservations, which include Saturday, December 30 and Sunday, December 31, will also include a non-refundable deposit, in addition to the refundable deposits listed above. There are also more time slots available as we will be extending our hours during these days.
Saturday, December 30
- 5:00 pm
- 7:00 pm
- 9:00 pm
Sunday, December 31
- 4:00 pm
- 6:00 pm
- 8:00 pm
- 10:00 pm
Non-Refundable Dinner Deposit
1-2 people - $50
3-8 people - $100
Sunday, December 31
- 9:00 am
- 11:00 am
Non-Refundable Breakfast Deposit
1-2 people - $25
3-8 people - $50
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